Training & Workshops
Every programme can be run for an individual, a small team or a whole department, either at our training room in Harare or at your premises.
Business Etiquette and Professionalism
The flagship programme: a full grounding in how to conduct yourself professionally, from first impressions to ethics.
What you will learn
- 1. Introduction to Business Etiquette
- 2. Professional Appearance and Dress Code
- 3. Effective Communication Etiquette
- 4. Meeting and Presentation Etiquette
- 5. Networking and Social Etiquette
- 6. International Business Etiquette
- 7. Conflict Resolution and Negotiation Etiquette
- 8. Digital and Remote Work Etiquette
- 9. Ethics and Integrity in Business
Basic Business Etiquette and Customer Service
The everyday essentials of serving customers well and building relationships that last.
What you will learn
- 1. Grooming, First Impressions and Professional Greeting
- 2. Polite Communication (Verbal & Written)
- 3. Handling Problems and Complaints
- 4. Building Trust and Lasting Relationships
- 5. Daily Etiquette Habits
Tailor-Made Corporate Training
In addition to these programmes, I tailor-make courses for corporates and organisations based on their specific needs. Whether the requirement is a half-day workshop, a full-day session or a fully customised training solution, I design content that is practical, relevant and aligned to client goals.
Why Choose Elevate Training?
My company combines experience, professionalism and a practical approach to training. I focus on delivering meaningful learning that helps individuals and teams perform with confidence, respect and excellence.
Experience
Thirty years of high-level retail management, including leadership roles at Edgars, Metro, Woolworths, SPAR and private businesses in South Africa and Zimbabwe.
Professionalism
Real insight into customer service, professional standards and the expectations of the modern workplace.
Practical Approach
Meaningful learning that helps individuals and teams perform with confidence, respect and excellence.
