PRACTICAL BUSINESS TRAINING IN ZIMBABWE
Skills your team can use the same afternoon they learn them.
Welcome to Elevate Training Solutions
Elevate Training Solutions is a professional training company dedicated to helping individuals and organisations improve workplace professionalism, customer service and soft skills. We provide practical, relevant training designed to strengthen confidence, communication and overall business conduct.
The company is founded on real-world experience and a commitment to excellence, led by a trainer with 30 years of retail experience in both corporate and private business environments in Zimbabwe and South Africa.
“I am passionate about training, and I believe in personal development first, following from which the company benefits.”
Experience
Thirty years of high-level retail management, including leadership roles at Edgars, Metro, Woolworths, SPAR and private businesses in South Africa and Zimbabwe.
Professionalism
Real insight into customer service, professional standards and the expectations of the modern workplace.
Practical Approach
Meaningful learning that helps individuals and teams perform with confidence, respect and excellence.
Training Built Around Real Working Days
Explore Our TrainingTraining Programmes
Business Etiquette and Professionalism
The flagship programme: a full grounding in how to conduct yourself professionally, from first impressions to ethics.
9 modules
Basic Business Etiquette and Customer Service
The everyday essentials of serving customers well and building relationships that last.
5 modules
Tailor-Made Corporate Training
In addition to these programmes, I tailor-make courses for corporates and organisations based on their specific needs. Whether the requirement is a half-day workshop, a full-day session or a fully customised training solution, I design content that is practical, relevant and aligned to client goals.
People We Have Worked With
Retail teams, front-desk staff, small business owners and graduates have all come through our workshops in Harare. Groups stay small so everyone gets time in the room, and every participant leaves with a certificate and a set of habits to practise.
The measure of good training is simple: customers who come back, and staff who know how to keep them.
Gallery
Our Values
Service
Customers remember how they were treated long after they forget the price.
Etiquette
Good manners are a business skill, and they can be taught and practised.
Confidence
People do better work when they know exactly what is expected of them.
Growth
Training that moves individuals forward moves the whole business forward.
Meet Marina Ramlaul
I am a soft skills trainer with 30 years of high-level retail management experience in South Africa and Zimbabwe. I had leadership roles at Edgars, Metro, Woolworths, SPAR, and private businesses. This extensive background enables me to deliver practical, relevant training that strengthens professionalism, customer service, and workplace confidence.
Retail leadership roles at
