Marina Ramlaul
Founder, Elevate Training Solutions — Harare, Zimbabwe
I am a soft skills trainer with 30 years of high-level retail management experience in South Africa and Zimbabwe. I had leadership roles at Edgars, Metro, Woolworths, SPAR, and private businesses. This extensive background enables me to deliver practical, relevant training that strengthens professionalism, customer service, and workplace confidence.
I lead the training myself, helping individuals and organisations improve workplace professionalism, customer service and soft skills. The training is practical and relevant, designed to strengthen confidence, communication and overall business conduct.
“I am passionate about training, and I believe in personal development first, following from which the company benefits.”
30+
Years in retail management
2
Countries worked across
2
Core programmes, plus tailor-made courses
Where That Experience Comes From
Companies where Marina held retail leadership roles over her 30-year career. They are not clients or partners of Elevate Training Solutions.
How She Teaches
- Small groups, so nobody sits at the back of the room.
- Real scenarios brought in by the participants themselves.
- Practice and feedback rather than slides and note-taking.
- A short, written set of habits to take back to work.
